Guides

Free online resources to help you easily use our products.

All Guides

How to Set Your Default Address

This guide will teach you how to set a default address.

How to Purchase Packaging Materials

This guide shows how to purchase packaging materials from Terminal.

How to Upload Shipping Documents

This guide explains the various documents required for international shipping.

How to Book a Shipment for Your T-Hub Customer

This guide shows how to book shipments for customers from T-Hub.

How to Use the Teams Feature

This guide explains how to add members to your Terminal account.

How to Create a Customer on T-Hub

This guide shows how to create an account for T-Hub customers.

How to Fulfil Orders from Shopify on Terminal Africa

In this guide, we will walk through how to fulfil a Shopify order seamlessly using Terminal Africa.

How to Fulfil Your PayStack Orders on Terminal Africa

In this guide, we will take you through the next steps to follow after connecting your store to Terminal Africa, which is fulfilling orders,

How to Connect Your Paystack Store to Terminal

In this guide you will learn how to easily connect your Paystack store to Terminal to enable automated logistics in your store.

How to Login to your Terminal Africa Account

This guide will teach you how to login to your Terminal Africa account

How to Refer a Friend to Terminal Africa

This guide will teach you how to refer a friend to Terminal Africa.

How to Use the Teams Feature

This guide explains how to add members to your Terminal account.

How to Complete KYC on Terminal Africa

This guide will provide a step-by-step process for completing KYC on Terminal Africa.

How to Sign up on Terminal Africa

Here's a simple guide to creating a free account with Terminal Africa.

How to Activate Terminal Saver as a Carrier on Terminal

This guide will teach you how to activate Terminal Saver as a carrier on Terminal Africa

How to Set Your Default Address

This guide will teach you how to set a default address.

How to Upload Shipping Documents

This guide explains the various documents required for international shipping.

How to Manage Carriers on Terminal Africa

To manage your preferred carriers with ease on Terminal Africa, follow these simple steps.

How to Arrange a Local Shipment with Terminal Africa

If you have a package you need to send to someone in a different location within Nigeria, this guide will help you send it safely.

How to Dispute a Weight Discrepancy

This guide will teach you how to dispute weight discrepancy charges and what to do when they occur.

How to Use the Drop Off Feature on Terminal Africa

We've introduced our drop off Location feature on our website and mobile app, making it easier than ever for you to ship stress-free.

How to Use Multi-Parcel Shipments

A multi-parcel shipment refers to a delivery of multiple packages that are sent together in a single shipment, often to one recipient.

How to ship using HS codes.

We added HS codes to our shipping process to categorise the items. This means you can say goodbye to describing items manually

How to File a Shipping Complaint

This guide will walk you through the process of filing a shipping complaint, ensuring that your concerns are heard and addressed effectively.

How to Measure Volumetric Weights

All the information you need about the Volumetric and Actual weight of each package.

How to Use Our Free Quote Calculator

A step-by-step guide to calculating the delivery cost of any shipment for free using Terminal Africa.

How to Arrange a Shipment with T-Plug for WooCommerce blog

How to Arrange a Shipment with Terminal for WooCommerce

A short tutorial showing how to arrange shipments using the Terminal Africa PlugIn for orders received via your WooCommerce website.

How to Ship a Document with Terminal Africa

This guide will teach you how to send a document locally or internationally using Terminal Africa.

How to Book a Shipment for Your T-Hub Customer

This guide shows how to book shipments for customers from T-Hub.

How to Create a Customer on T-Hub

This guide shows how to create an account for T-Hub customers.

How to Disconnect Your Shopify Store from Terminal

This guide will teach you how to disconnect Your Shopify Store Terminal Africa.

How to Disconnect your Paystack Storefront

This guide will teach you how to disconnect Your Paystack Storefront Terminal Africa.

How to Disconnect Your WooCommerce Store

This guide will teach you how to disconnect Your WooCommerce Store Terminal Africa.

How to Fulfil Orders from Shopify on Terminal Africa

In this guide, we will walk through how to fulfil a Shopify order seamlessly using Terminal Africa.

How to Fulfil Your PayStack Orders on Terminal Africa

In this guide, we will take you through the next steps to follow after connecting your store to Terminal Africa, which is fulfilling orders,

How to Connect Your Paystack Store to Terminal

In this guide you will learn how to easily connect your Paystack store to Terminal to enable automated logistics in your store.

How to Connect Your Shopify Store to Terminal

In this guide you will learn how to easily connect your Shopify store to Terminal to enable automated logistics in your store.

How to Install Terminal to your WooCommerce site

In this guide you will learn how to easily connect your woocommerce store to Terminal to enable automated logistics in your store.

How to Add Packaging Information

This guide will instruct you on how to add packaging information.

How to Purchase Packaging Materials

This guide shows how to purchase packaging materials from Terminal.

How to Ship Skincare Items with Terminal Africa

This guide will teach you how to send skincare items abroad using Terminal Africa.

How to Ship Food Items with Terminal Africa

This guide will teach you how to send various food items abroad using Terminal Africa.

How to Fill your Own FDA Form

Learn how to correctly obtain your FDA certificate from the US Food and Drug Administration.

How to Arrange an International Shipment

This guide contains easy steps you can follow to book an international shipment.

How to Fund Your Wallet with a Debit Card

In this guide, you will learn how to securely use your debit card to add money to your Terminal Africa wallet and make payments for shipments.

How to Top-Up your Wallet on Terminal Africa

If you want to top up your wallet on Terminal Africa, this guide is precisely what you need to get started.

Need help integrating your e-commerce store?

Our comprehensive guides will walk you through the process. Choose your preferred platform.

Go to WooCommerce Setup Guide

Go to Paystack Setup Guide

Go to Shopify Setup Guide

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