Terminal is a delivery aggregator. We partner with multiple local and international couriers. When you make a request, Terminal sends the information directly to the delivery partner of your choice, who executes the delivery within the agreed timeline.

To arrange a delivery, you need to create an account. Once your account is set up, you can select the option to "Ship a package in minutes" on the dashboard and follow the steps to provide a pickup, delivery address and further details on the items in your package, make payment and wait for courier to pickup the package.

Pricing for delivery depends on the courier service used for a particular delivery. Some services will charge according to the weight of the packages being delivered, while some others will charge according to the distance between pickup and delivery locations. You can use our free online delivery calculator to estimate the cost of your deliveries.

We offer a number of paid subscription packages which could provide your business with access to lower delivery rates. Our plans our designed to provide more benefits as you scale your operations. So with higher monthly volumes, your business stands to gain even better rates by upgrading to one of the paid plans.

Since we have a wide range of courier service providers, you can ship almost any item on Terminal. When choosing a courier service for a delivery, you'll want to ensure that they are able to deliver the specific product you intend to ship. For example, DHL Express requires all dry food items to be vacuum sealed before it can be shipped.

With Terminal, you always stay in control of your deliveries. You're always guaranteed a refund if your delivery is not completed. Once a delivery is arranged, you have the option to cancel until the package is picked up. Upon cancellation of any delivery, funds are immediately reversed to your wallet and can be applied towards other deliveries.