We’re excited to announce that FedEx is now live on Terminal Africa as a courier option for both local and international shipments! Whether you’re a small business owner expanding globally or a third-party logistics business sending packages across borders, you can now tap into FedEx’s trusted global delivery network directly from your Terminal Africa dashboard.

But that’s not all, shipping with FedEx also comes with essential compliance guidelines you need to follow to avoid unnecessary delays, penalties, or rejections. Here’s everything you need to know to ensure your FedEx shipments move smoothly through customs and arrive on time.

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Why Choose FedEx on Terminal Africa?

1. Global Reach

With FedEx, you can ship to over 220 countries and territories worldwide. This extensive network opens up opportunities for businesses looking to reach international markets.

2. Reliable Speed

FedEx offers express delivery services that are trusted by businesses globally. You can count on timely deliveries, helping you maintain excellent customer satisfaction and grow your reputation.

3. Real-Time Tracking

Keep your customers informed with transparent, door-to-door package tracking. Stay updated at every stage of the shipment process, providing peace of mind for both you and your clients.

4. Seamless Integration

Easily book, pay, and manage your FedEx shipments directly from your Terminal Africa dashboard. Say goodbye to complicated logistics; it’s all at your fingertips, hassle-free!

Important FedEx Shipping Updates You Must Know

To keep your packages moving without hiccups, please adhere to the following updated FedEx requirements:

1. Commercial Invoice is a Must—Even for Documents

Regardless of what you are shipping, FedEx now requires a commercial invoice for all packages, including document-only shipments. Missing invoices may lead to shipment rejection or additional fees.

2. Invoice Values Must Be in USD

All invoice values must be stated in U.S. Dollars (USD). This practice eliminates customs delays and aids faster processing by authorities.

3. Be Specific with Descriptions

When it comes to item descriptions, specificity is key. Avoid vague terms such as "clothing" or "accessories." Instead, describe your items accurately—for example, “men’s cotton t-shirts” or “leather handbags.” Clear descriptions reduce the risk of shipment rejection by U.S. Customs and Border Protection (CBP)

 4. Double-Check Your HS Codes

Using incorrect HS (Harmonised System) codes can lead to severe delays. Make sure you verify your codes to prevent complications. If you need help, consult our guide to determine the correct HS code for your items.

5. Restricted Destinations

FedEx does not ship to certain countries, including North Cyprus and others listed in this document. Always check the list of restricted destinations before booking your shipment.

6. Medications & Food Must Be Shipped Separately

For compliance, never ship medications with food items in the same package. If you're sending medications, ensure to include:

• FDA certification (if required)
• Doctor’s report & prescription
• Ingredient list
• Manufacturer details

These documents are essential for compliance and will facilitate faster customs clearance.

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If you can’t find FedEx as a carrier option when shipping, you will need to turn it on. Use our guide here.

Shipping with FedEx via Terminal Africa not only simplifies your shipping process but also ensures compliance with global shipping regulations. With its global reach, reliable services, and real-time tracking, FedEx is the perfect choice for businesses looking to thrive in international shipping.