Nobody likes surprises when it comes to money.

‍

That’s why we’re sharing this early.

‍

From February 1, 2026, we’re introducing small transaction charges on wallet funding and withdrawals on Terminal. Nothing hidden. Nothing sudden. Just a clear heads-up, what’s changing, and how you can plan ahead so it doesn’t catch you off guard.

‍

If you use your Terminal wallet regularly, this article will help you understand what’s new, how to keep costs low and how to stay in control.

‍

Why We’re Making This Update

Every time you fund your wallet or withdraw money, there are real processing costs behind the scenes—payments infrastructure, security, and systems that keep everything running smoothly.

As Terminal continues to grow and support more merchants, these charges help us:

• Keep the platform reliable
• Cover processing costs
• Continue improving the tools you rely on

What’s important to us is being clear and upfront, so you always know what to expect.

‍

So, What Exactly Is Changing?

Starting February 1, 2026, wallet funding and withdrawals will attract small charges depending on how you transact.

Wallet funding charges

• ‍Local card: ₦100 plus 2.5% of the amount‍
• International card: 4.5% of the amount

Wallet withdrawal charges

When you withdraw money from your Terminal wallet, the charge depends on the amount you withdraw:

• Withdrawing less than NGN 1,000 attracts a NGN 10 charge
• Withdrawing between NGN 1,000 and NGN 10,000 attracts a NGN 25 charge
• Withdrawing above NGN 10,000 attracts a NGN 100 charge

Each withdrawal is charged separately, so fewer, larger withdrawals usually cost less overall.

Other existing wallet charges, such as top-ups via bank transfer, remain unchanged

‍

What Stays the Same

This update does NOT change:

• Your access to Terminal’s core features
• Your account security
• Customer support availability

You’ll still ship, fund, withdraw, and manage your business the same way

just with a bit more awareness around transaction costs.

‍

What This Looks Like in Real Life

Let’s make this practical.

Example 1: Small, frequent withdrawals
If you withdraw ₦500 several times in a day, you’ll pay ₦10 each time. Those small charges can add up quickly.

Example 2: One planned withdrawal
If you instead withdraw a larger amount once, you avoid paying multiple fees.

Example 3: Card choice matters
Using a local card to fund your wallet costs less than using an international card, simply because international cards attract higher processing fees.

The takeaway? How you use your wallet matters more than ever.

‍

Simple Ways to Reduce What You Pay

The good news is that most merchants won’t need to change much, but they just need to be a bit more intentional.

Here’s what helps:

• Fund your wallet in larger amounts, less frequently
• Use local cards where possible
• Avoid frequent small withdrawals
• Plan withdrawals instead of cashing out multiple times

Small changes like these can significantly reduce the total charges you pay over time.

‍

Need Help or Have Questions?

We know pricing updates can raise questions, and we’re here to help.

FAQs

FAQ 1: Why am I seeing this fee?

Wallet funding and withdrawals now include small transaction charges to cover processing costs and maintain service reliability.

‍

FAQ 2: When does this start?

All new charges take effect February 1, 2026.

‍

FAQ 3: How can I reduce charges?

• Fund your wallet in larger amounts
• Use local cards
• Avoid frequent small withdrawals

‍

Our goal is simple:

no surprises, no confusion…just clarity.

‍

One last thing

We’re sharing this early because we respect your business.

Take a few minutes to review the changes, adjust how you fund and withdraw if needed, and you’ll be well prepared before February 1.

‍

Thanks for growing with Terminal.
We’re committed to building tools that move your business forward

faster, smarter, and across borders.

‍