Nobody likes surprises when it comes to money.

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That’s why we’re sharing this early.

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From February 1, 2026, we’re introducing small transaction charges on wallet funding and withdrawals on Terminal. Nothing hidden. Nothing sudden. Just a clear heads-up, what’s changing, and how you can plan ahead so it doesn’t catch you off guard.

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Why We’re Making This Update

Every time you fund your wallet or withdraw money, there are real processing costs behind the scenes—payments infrastructure, world-class security, and systems that keep your business moving.

As Terminal continues to grow and support more merchants, these charges help us:

• Keep the platform reliable
• Cover processing costs
• Continue improving the tools you rely on

What’s important to us is being clear and upfront, so you always know what to expect.

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So, What Exactly Is Changing?

Starting February 1, 2026, wallet transactions will attract the following charges.

Wallet funding charges

How you choose to fund your wallet matters. We offer multiple options so you can choose what works best for your budget:

• Bank Transfer: ₦200 for amounts above ₦10,000 | 1% for ₦10,000 and below.
• ‍Local card: ₦100 + 2.5% (This is capped at ₦2,500, so you never pay more than that in fees for local cards).
• International card: 4.5% of the amount

Wallet withdrawal charges

When you move money from your Terminal wallet to your bank account, the charge depends on the amount:

• ₦1,000 and below: ₦10 charge‍
• Above ₦1,000 to ₦10,000: ₦25 charge‍
• Above ₦10,000: ₦100 charge

‍Other existing wallet charges, such as top-ups via bank transfer, remain unchanged

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What Stays the Same

This update does NOT change:

• Your access to Terminal’s core features
• Our world-class account security
• 24/7 customer support availability

You’ll still ship, fund, withdraw, and manage your business the same way

just with a bit more awareness around transaction costs.

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What This Looks Like in Real Life

Let’s make this practical.

Example 1: Small, frequent withdrawals
If you withdraw ₦500 several times in a day, you’ll pay ₦10 each time. Those small charges can add up quickly.

Example 2: The "Small Saver"
If you fund ₦5,000 via bank transfer, your fee is only ₦50 (1%).

Example 3: The “High Roller”
If you fund ₦500,000 via a local card, your fee is capped at ₦2,500 instead of a straight percentage.

Example 4: Strategic withdrawal
Withdrawing ₦50,000 once costs ₦100. Withdrawing ₦5,000 ten times would cost ₦250. Planning your withdrawals saves you money!

Example5: Card choice matters
Using a local card to fund your wallet costs less than using an international card, simply because international cards attract higher processing fees.

The takeaway? How you use your wallet matters more than ever.

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Simple Ways to Reduce What You Pay

The good news is that most merchants won’t need to change much, but they just need to be a bit more intentional.

Here’s what helps:

• Fund your wallet in larger amounts, less frequently
• Use local cards where possible
• Use Bank Transfers: This remains a highly cost-effective way to fund your wallet.
• Consolidate Withdrawals: Instead of frequent small withdrawals, try cashing out once at the end of the day or week.
• Watch the Cap: For large funding amounts, local cards are a great option because the fee stops increasing once it hits the ₦2,500 cap.

Small changes like these can significantly reduce the total charges you pay over time.

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Need Help or Have Questions?

We know pricing updates can raise questions, and we’re here to help.

FAQs

FAQ 1: Why am I seeing this fee?

Wallet funding and withdrawals now include small transaction charges to cover processing costs and maintain service reliability.

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FAQ 2: When does this start?

All new charges take effect February 1, 2026.

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FAQ 3: How can I reduce charges?

• Fund your wallet in larger amounts
• Use local cards
• Avoid frequent small withdrawals

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Our goal is simple:

no surprises, no confusion…just clarity.

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One last thing

We’re sharing this early because we respect your business.

Take a few minutes to review the changes, adjust how you fund and withdraw if needed, and you’ll be well prepared before February 1.

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Thanks for growing with Terminal.
We’re committed to building tools that move your business forward

faster, smarter, and across borders.

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