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Shipping requirements
Commercial invoice required
Download your commercial invoice for every shipment booked with this carrier
Waybill required
A printed waybill must accompany every package at drop-off
Prohibited items
Items that cannot be shipped with this carrier. Attempting to ship these may result in seizure or return.
Special instructions
Packaging standards
All international shipments must use DHL-approved packaging or equivalent. Items must be securely packed to withstand international transit conditions.
Customs declaration
Accurate item descriptions and declared values are mandatory. Misdeclaration may result in package seizure and carrier blacklisting.
Drop-off cutoff time
Same-day processing applies to shipments dropped off before 3:00 PM. Packages received after this window will be processed next business day.