Sending packages across borders just got a whole lot simpler. Terminal Africa is excited to unveil a game-changing update to our platform: you can now pay customs duty charges directly through the Terminal app. This new feature streamlines international shipping for merchants and individuals alike, taking the guesswork and extra steps out of customs payments.

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Simplifying Customs Duty Payments

Traditionally, navigating customs duty has been a time-consuming process. Figuring out the correct duty, contacting your courier, or even chasing emails from receivers can slow down your shipment. To solve this, Terminal Africa has partnered with Customs Duty IO, an external solution that calculates customs duties accurately for international shipments. Through this partnership, Terminal brings the calculation power of Customs Duty IO right into your shipping workflow, while you remain in full control of the payment. You can pay customs duty charges instantly within the Terminal app, without ever leaving the platform.

Here’s what makes this update stand out:

• Mandatory for UPS and FedEx: When shipping via these couriers, customs duty charges must be included at the time of payment. No surprises, no delays.‍
• Optional for DHL: You can choose whether to include customs duty upfront or leave it for the receiver.
• ‍Flexible payment options: The sender can decide who pays the duty — you can pay directly from your Terminal wallet, or have the receiver handle it through a secure payment link sent via email.
• ‍Full transparency: Every payment detail, link, and duty charge is visible in the shipment information, ensuring no miscommunications.‍
• One platform for all couriers: Terminal Africa is the only platform aggregating multiple courier options with built-in customs duty payment, making international shipping easier than ever.

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How It Works

From the moment you set up your shipment, Terminal leverages Customs Duty IO to calculate your duty charges automatically. If you choose to pay as the sender, the charge is simply deducted from your Terminal wallet. If you opt for the receiver to pay, a payment link is emailed directly to them, and a copy is saved in your shipment details. This ensures no back-and-forth, no chasing payments, and no stalled shipments.

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Why It Matters

International shipping can be tricky, but with this update, Terminal Africa ensures that you always ship with confidence. By combining customs duty calculations from Customs Duty IO, flexible payment options, and full transparency into a single platform, we are making shipping faster, simpler, and worry-free.

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Going Live

This new duty payment feature will go live soon. Whether you are sending a package for business or personal reasons, you can now do it all from your Terminal app or web account, hassle-free.

Start your next international shipment with full clarity — try the new duty payment system today.

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